Housewarmers has been cleaning my home for almost a year.During the initial months, the cleaning was very satisfactory, but services declined over time.
We recently began a renovation project in our home, which seemed like a good reason to discontinue the cleaning service. I called and cancelled the service and had a verbal acceptance of the cancellation. A few weeks later, I see the reoccurring charge on my card. I called to ask that the charge be reversed, but they never answered the phone.
I tried to send a message through their website, but it did not go through. I tried to send a fax, but it did not go through. I have now had to file a dispute with my credit card company for these charges. I continue to call Housewarmers, but never receive an answer or a response to the 10+ messages I have left.
I would recommend that you DO NOT use this company.The service declined ( they stopped mopping floors, did not clean all of the rooms, and did a very superficial cleaning ) and now the continue to charge me for services not provided.
Review about: Housecleaning Services.